The establishment has

1. The company has: Individual protective equipment available to customers (maximum group capacity).
2. The company has: Sufficient sets of individual protective equipment for employees involved in business activities.

The establishment ensures

1. The service organisation ensures: The distribution of information relating to business, preferentially in digital/online form.
2. The service organisation ensures: Maintenance of social distancing between those involved in business activities, in accordance with Directorate General for Health recommendations.
3. The service organisation ensures: Observance of the maximum permitted occupation of means of transport used in business, in accordance with Directorate General for Health recommendations.
4. The service organisation ensures: Storage of any waste produced by patients suspected of being infected, in plastic bags which, when sealed (e.g. with a clamp) must be separated and sent to an operator licensed to deal with biological-risk hospital waste.
5. The service organisation ensures: Compliance with internal health and safety rules by partners involved in business activities.
6. The service organisation ensures: That there is always a responsible employee on duty to activate the procedures in the event of suspected infection (taking the person with symptoms to the isolation area, providing him/her with the necessary assistance and contacting the national health service).
7. The following information is available to all customers: How to take basic precautions to prevent and control infection relating to the COVID-19 coronavirus outbreak.
8. The following information is available to all customers: Internal rules relating to the COVID-19 coronavirus outbreak.
9. Internal safety cleaning and disinfection rules ensures: High-temperature washing of cloakrooms and other accessories provided (e.g. towels), used in business activities by employees and customers (around 60º C).
10. Internal safety cleaning and disinfection rules ensures: Provision of alcohol-based hand disinfectant dispensers, wherever necessary, for persons participating in business activities.
11. Internal safety cleaning and disinfection rules ensures: Cleaning or disinfection of equipment used after every activity, in accordance with the rules that apply to each type of equipment.
12. Internal safety cleaning and disinfection rules ensures: Cleaning or disinfection of means of transport used, after every activity, in accordance with the rules that apply to each type of transport.
13. All Employees received information and/or specific training on: How to self-check daily for fever (take body temperature twice a day and record the reading and time of check), check for coughing or difficulty in breathing.
14. All Employees received information and/or specific training on: How to comply with Directorate General for Health guidelines for cleaning surfaces and dealing with clothing at work premises.
15. All Employees received information and/or specific training on how to take basic precautions to prevent and control infection relating to the COVID-19 coronavirus outbreak, including Hand disinfection: wash hands frequently with soap and water for at least 20 seconds, or use hand disinfectant containing at least 70º alcohol, covering all surfaces of the hands and rubbing them until dry.
16. All Employees received information and/or specific training on how to take basic precautions to prevent and control infection relating to the COVID-19 coronavirus outbreak, including Social behaviour: change the frequency and form of contact between employees and between employees and customers, avoiding (where possible) close contact, handshakes, kisses, shared work stations, physical meetings and shared meals, utensils, cups and towels.
17. All Employees received information and/or specific training on how to take basic precautions to prevent and control infection relating to the COVID-19 coronavirus outbreak, including Breath etiquette: cough or sneeze into your bent forearm or use a tissue, which must then be binned immediately; always disinfect your hands every time you cough or sneeze and after blowing your nose; avoid touching your eyes, nose and mouth with your hands.
18. All Employees received information and/or specific training on: Internal rules relating to the COVID-19 coronavirus outbreak

Privacy policy

The user of this website may navigate without being asked for any personal data, however if you want to use the services of LucasBus you will be requested personal data in the filling of the respective forms for budget and reservation of services. If you wish to obtain clarification or request some information through the contact form, you will also be asked for some personal data.

The personal data requested by LucasBus for the purpose of completing the budget, reservation, contact and testimony forms are as follows:

• Budget: name, email, telephone (optional).
• Reservation: name, email, telephone (optional).
• Contact: name, email, telephone (optional).
• Testimonial: name, email, telephone (optional), nationality and gender.

The personal data collected are intended only to meet the needs of the users of the website and are automatically processed, under the responsibility of LucasBus, for the purpose of budgeting, service reservation or contact with the user, according to privacy and personal data protection determinations.

The personal data provided to the LucasBus will be exclusively treated by this and not provided to any third parties. If there is such a need, the prior consent and authorisation of the holder of such personal data shall always be obtained.

The collection and registration of the personal data of the users by LucasBus is processed by electronic means (email) through the completion of the said forms, and the registration of them is carried out in electronic support held by LucasBus for this purpose.

Users have the right to access, update, rectify, cancel and, as per the case, oppose their personal data, by submitting a written request using any of the Contacts available on this website. 

Cookies policy

A cookie is a small text file that is stored in your browser when you visit almost any web page. It's only useful for the page to be able to remember your visit when you navigate back through this page. Cookies usually store technical information, personal preferences, personalisation of content, usage statistics, links to social networks, access to user accounts, etc. The purpose of the cookie is to adapt the content of the page to your profile and needs.

Cookies used on this website

Following the guidelines of the Portuguese Agency for Data Protection, we detail the use of cookies that uses this page in order to inform you as accurately as possible.

This website uses the following third-party cookies:

• Google Analytics: Stores cookies to be able to compile statistics about the traffic and volume of visits on this page. By using this website you consent to the processing of information about you by Google. Therefore, the exercise of any right in this regard should be done by communicating directly with Google.

Deactivating or deleting cookies

At any time you may exercise your right to deactivate or delete cookies from this website. These actions are performed differently depending on which browser you are using. Here we leave you a quick guide to the most popular browsers.

Additional Notes

• Neither this page nor its legal representatives are responsible for the content or veracity of privacy policies that may be mentioned by third parties in this cookie policy.
• Web browsers are the tools in charge of storing cookies and it is in these browsers that you should exercise your right to delete or disable cookies. Neither this site nor its legal representatives can guarantee the correct or incorrect handling of cookies by the mentioned browsers.
• In some case it is necessary to install cookies so that the browser does not forget its decision not to accept them.
• In the case of Google Analytics cookies, this company stores cookies on servers installed in the United States and undertakes not to share with third parties, except in cases where it is necessary for the operation of the system when required by law.
• According to Google, it does not store its IP address. Google Inc. is a company that has adhered to the Porto Seguro Agreement which ensures that all data transferred is treated with a level of protection in accordance with the European standard. You can consult detailed information regarding this subject in this link. If you want information about the use that Google gives cookies click on this link.
• For any questions or queries about this policy do not hesitate to contact us through the Contacts section.